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Fueled by an obsession to fill the void in other people's lives, Milla Edge finds lost children--all the while trying to outrun the brutal emotions stemming from a tragedy in her past. Traveling to a small village in Mexico on a reliable tip, Milla begins to uncover the dire fate of countless children who have disappeared in the labyrinth of a sinister baby-smuggling ring. The key to nailing down the organization may rest with an elusive one-eyed man. As Milla's search for him intensifies, the mission becomes more treacherous. For the ring is part of something far larger and more dangerous, reaching the highest echelons of power. Racing into peril, Milla suddenly finds herself the hunted--in the crosshairs of an invisible, lethal assassin who aims to silence her "permanently."

The Stranger's Long Neck is a practical guide for any manager wishing to improve their organisation's online performance. Web content specialist, Gerry McGovern, explains that all websites have a small set of tasks, or 'long necks', that are important to its customers and that must be easy to complete or customers will This is the Life free download pdf go elsewhere. The Stranger's Long Neck shows how to tune in effectively to what your customers want - and then deliver it with aplomb. Understanding customer needs can be a difficult task when customers are 'strangers', in that he or she is always 'on the outside', particularly so in an online environment. Using case studies including Tetra Pak, Microsoft and the NHS, and illustrated with web shots throughout, The Stranger's Long Neck shows how organisations can use the 'long neck' theory to create and manage efficient and user-friendly websites.

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Author: Linda Howard
Number of Pages: 400 pages
Published Date: 27 Apr 2004
Publisher: Random House USA Inc
Publication Country: New York, United States
Language: English
ISBN: 9780345453426
Download Link: Click Here
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